Website and Service Terms

Using this website

This website is provided by Pinetree Deployments Ltd for general information about our services. By using it, you agree to these terms. If you do not agree, please do not use the site.

Information only — no automatic relationship

The content on this website is for information. It does not constitute advice, a quote, or an offer capable of acceptance, and submitting an enquiry does not create a client relationship. A relationship begins only when we both sign a proposal, order form or service agreement.

How service terms work

When you engage us, the specifics are set out in a written agreement. That agreement will typically cover:

• The scope, deliverables and assumptions for the work.
• Client dependencies you agree to provide, and their effect on timelines.
• Fees, the payment schedule, and any applicable cancellation terms.
• Intellectual-property arrangements, agreed in writing.
• The support obligations expressly documented — and no others.
• Any third-party provider terms that also apply to your project.

Acceptable use of the website

You agree not to misuse this website. In particular, you must not:

• Attempt to gain unauthorised access to the site, its servers or connected systems.
• Probe, scan or test the vulnerability of the site without our written permission.
• Interfere with the site's availability, or introduce malicious code.
• Use the site to send unsolicited or deceptive communications.

Our full acceptable-use expectations for engagements are set out in the Acceptable-Use Policy.

Intellectual property

The content, branding and design of this website belong to Pinetree Deployments Ltd or its licensors and are protected by law. You may view and share links to the site, but you may not copy, republish or exploit its content without permission.

Reliance and availability

We take care to keep the website accurate and available, but we do not guarantee that it will be error-free or uninterrupted, and we may change or withdraw content without notice. You should not rely on website content as a substitute for a written agreement.

Third-party links

The site may link to third-party resources for convenience. We are not responsible for their content or practices, and a link does not imply endorsement.

Limitation of liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, we exclude liability for loss arising from use of this informational website to the extent permitted by law. Liability for paid work is addressed in the applicable service agreement.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless a signed service agreement specifies otherwise.

Changes to these terms

We may update these terms from time to time. The effective date below shows the latest version. Continued use of the site means you accept the current terms.